Alessandra Marchiori Acoba
BFA in Graphic Design Passionate about leveraging technology to drive business success, I am a detail-oriented and Certified Salesforce Associate with a proven track record as a Sales Representative for the past 3 years. My commitment to delivering exceptional customer service has been a key driver in exceeding sales targets.
Customer Service
Communication
Time Management
Project Efficiency
Problem Solving
Sales Presentation
Multi-taksing
Salesforce
HTML/CSS
Web Development
SQL
Data Analysis
Adobe Creative Suite
UX/UI
Experience
Sales Rep - Closet America
Sep 2023 - Dec 2023
- Utilized Salesforce customer relationship management (CRM) software to track and analyze sales data.
- Demonstrated strong technical proficiency in 3D software, employing advanced features to create realistic visualizations that effectively showcased the product's features and benefits.
- Implemented a strategic sales plan, nurtured client relationships, and conducted effective product presentations to prospective customers.
Sales Rep - ShelfGenie
2020-2023 Maryland and Florida
- Developed 3D digital mockups to showcase customized storage solutions.
- Crafted and presented persuasive sales presentations to customers 2-3 times a day.
- Strategically planned and efficiently completed multiple assignments in a timely manner
E-commerce Admin - Palm Beach Collective
2022-2023
- Managed an e-commerce website to fulfill 200+ orders a day with high efficiency
- Acted as a key resource in coordinating business operations, including multiple tasks of varying complexity.
- Assisted proprietor in driving team performance and achieving success
Retail Manager - Lady M
2019-2020
- Promoted from Associate to Manager in under 12 months.
- Led the retail team’s transformation from pop-up to a full-scale store during the re-opening of COVID.
- Assisted an effortless transition to new store format with all new procedures for the team.
- Managed ordering over 100boxes each week, delivery of inventory, management of outgoing displayed inventory.
Barista - Java Nation
2015
- Preparing and serving coffee and other beverages to customers.
- Operating various types of coffee-making equipment and machinery.
- Maintaining a clean and organized workspace
Lifeguard - Chevy Chase Country Club
2013
- Monitoring swimming areas to ensure the safety of all patrons.
- Enforcing pool rules and regulations for the benefit of all guests.
- Administering first aid and performing rescue operations as needed.
Projects
Pure Plate Cookbook
Pure Plate is a cookbook app that allows you to create your own recipe, with ingredients, directions, and a picture. The design started back in 2017 by using Adobe InDesign and Adobe XD. I created a cookbook design and a Brand Book for a ficticious company and used them to start to build out the Pure Plate app. By combining typography, design, and web development skills, this is my most exciting app I've worked on. Feel free to add your own recipe!
Attivita App
A prototype design for an activity app. The Italian word Attività in english is Activity. A fun playful app search for nearby activities to do in your spare time.
PNM Caecilia Monograph
The aim of this monograph is to present the history and utility of a typeface entitled PMN Caecilia. It contains a brief introduction to the history of the typeface and its usage throughout time. I have also added my own glyphs (new characters in a font) to fully grasp the stucture. These have been implemented throughout the text.
Animated Poster
This project was an exercise in learning and adapting to new skills, as well as understanding the process of creating a motion graphic. I have never done anything like this before and had to learn how to use after effects, animate, and make sure that everything was lined up correctly. The biggest challenge for me was making sure everything flowed together.